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Via API steps and webhooks No app to install: Kerux talks to Bitrix24's API with HTTP steps and webhooks, set up once.

LinkedIn replies as Bitrix24 leads

Bitrix24 gives you an inbound webhook URL with its own key. A Kerux step calls `crm.lead.add` on it when a lead replies, and the lead appears in your Bitrix24 CRM.

How it works

  1. Sofia replies

    She's open to a call.

  2. A lead in Bitrix24

    Created by the inbound webhook.

  3. Kerux steps aside

    Bitrix24 owns the next steps.

An example workflow

  1. LinkedIn invitation and messages.
  2. The lead replies: the When the lead replies box sends them to a follow-up campaign.
  3. A Webhook / HTTP step calls crm.lead.add with TITLE, NAME, LAST_NAME, EMAIL and the company.
  4. The lead id from result is saved on the Kerux lead.
  5. Bitrix24's own automation rules assign it and set the next task.

What data flows

Kerux sends to Bitrix24

  • lead.first_name
  • lead.last_name
  • email
  • lead.company

Bitrix24 sends to Kerux

  • result

Set it up

  1. In Bitrix24, open Developer resources > Other > Inbound webhook, give it CRM access and copy the URL. The URL holds its own key: keep it private.
  2. In Kerux, open Integrations > Connections and click Connect on Custom API (under Developers). Pick how Bitrix24 signs in, paste the key and Bitrix24's Base URL, click Save, then Test connection.
  3. Add a Webhook / HTTP step with no connection: POST to that URL followed by crm.lead.add.
  4. Body: {"fields": {"TITLE": ..., "NAME": ..., "LAST_NAME": ..., "EMAIL": [{"VALUE": ..., "VALUE_TYPE": "WORK"}]}}. The new lead's id comes back in result.
  5. In the campaign's Builder, click Test to open Test on one lead: the lead's journey shows what Kerux sent to Bitrix24 and what came back.

Plan limits: Inbound webhooks and the REST API depend on your Bitrix24 plan; check Bitrix24's plan comparison.

Questions

Does Kerux have a native Bitrix24 integration?

Not a one-click app. Kerux works with Bitrix24 today through Bitrix24's own API: you save your Bitrix24 key once in Kerux, then HTTP steps and webhooks do the work inside your campaigns. Nothing to install and no Zapier needed.

Can Bitrix24 tell Kerux when the lead moves?

Bitrix24's outbound webhooks send form data with the event name and the record id. Kerux listeners accept form data, so a Wait for webhook step can receive them; check the field names with Listen for test event.

Contact or lead?

This page creates a CRM lead, Bitrix24's usual entry point. crm.contact.add works the same way if your team skips leads.

What happens if Bitrix24 is down or refuses a call?

The lead stops with Bitrix24's own error message and shows in Need attention with a Retry button. It never shows as finished because a call failed, and nothing else goes out to that lead until you decide.

Use it in a campaign

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