What happens to contacts already inside
- Contacts on a step you kept stay where they are and use the new version from their next step.
- A LinkedIn action that’s queued but not sent yet goes out with the new text.
- A step a contact already did is never repeated, even if you move or re-add it.
- If you delete a step where contacts are waiting, Kerux asks where to move them (another step or out of the campaign) before saving.
Common problems
Kerux asks me where to move contacts
Kerux asks me where to move contacts
You removed a step with contacts on it. Pick the step they should continue from, or take them out of the campaign.
I edited a message but a contact got the old one
I edited a message but a contact got the old one
Messages already sent can’t change. Only actions not sent yet use the new text.