Pro plan. Chili Piper bookings reach Kerux through a booking tool, and tracking booked meetings is part of Pro and Agency (and the free trial). Anything you already have keeps working on every plan. See Plans and billing.
How it connects: natively, through Chili Piper’s Custom Webhooks, read the way Chili Piper’s webhook docs describe.
Set it up
1
Add Chili Piper in Kerux
Click Meetings in the menu, then Booking tools. Pick Chili Piper, click Add a booking tool, then Manage on its row and Copy URL.
2
Add the webhooks in Chili Piper
In Chili Piper, open Command Center > Integrations > Webhooks. Add one Custom Webhook for each event: New Meeting, Meeting Update and Canceled Meeting, each with the Kerux URL. Switch each one to Enabled.
3
Book a test meeting
Book with the email of a contact in a campaign. The booking tool’s row says Receiving and the contact’s timeline shows the meeting.
What Kerux reads
From Chili Piper’s payload (its docs):type (Created, Updated, Deleted), meetingIdChili, primaryGuestEmail and other guests’ emails, meetingTitle, meetingStartTime, meetingEndTime and meetingLocation (kept as {{meeting.link}} only when it’s an https link).
Chili Piper sends no name for the person who booked; Kerux finds the contact by email and keeps the name it already has.
Common errors
Only some events arrive
Only some events arrive
Each event needs its own Custom Webhook, and each must be Enabled.
No video link in messages
No video link in messages
meetingLocation isn’t an https link for that meeting type. Give it a default: {{meeting.link | default: "the link is in the invite"}}.