Pro plan. Sendspark works through a connection and HTTP steps, which are part of Pro and Agency (and the free trial). Anything you already have keeps working on every plan. See Plans and billing.
1
Connect Sendspark
In Integrations > Connections, click Connect on the Sendspark row (under Video). The side panel shows where the keys are: click Open Sendspark (its API Credentials page), click Create New Key and copy the API key; then click the key icon next to it and Generate New Secret Key, and copy the API secret right away (Sendspark shows it only once). Paste both: Kerux finds your Workspace by itself (if you have several, pick one; if it can’t, click Find it again after checking the keys, or paste your workspace ID). Click Save, then Test connection.
2
Add the step
In your campaign, click +, open the Automations tab of Add a step and choose Sendspark: personalized video. The step is added right away and its panel opens on the right. In it, pick the Account (your Sendspark connection), the Dynamic video campaign (click the field: a window opens with your Sendspark campaigns and a search box; type part of the name and click it, or press Enter for the first match), the Name said in the video (the contact’s first name by default) and the Video background: the contact’s company website (if it isn’t known, Sendspark uses its own background). The contact’s LinkedIn profile as background is coming soon. Every change is saved at once. On the canvas the step shows as Sendspark / Personalized video; until a Dynamic video campaign is picked it says Not finished and the campaign can’t be turned on.
3
Use the video in a message
After the Sendspark step, add a Message with the link, for example
Hi {{contact.first_name}}, I made you a video: {{steps.poll_until_1.video_link}}. The easy way: in the Message box, click + Sendspark video (step 2) in the variable bar (the number is the Sendspark step’s number on the canvas). With two Sendspark steps you get two buttons, one per video, so each message links the right one.Common problems
The contact has no email
The contact has no email
Sendspark knows each contact by email. Contacts without one get a stand-in address numbered per campaign, so LinkedIn contacts work too.
The video never got ready
The video never got ready
After 2 hours the contact goes out through not ready in time. Check the video in Sendspark, then use Start over on the contact.
Sendspark refused the request
Sendspark refused the request
The contact stops with Sendspark’s message in Home > Tasks. Fix it (for example, the dynamic campaign was deleted) and click Retry.