Pro plan. Make works through trigger URLs, webhooks, HTTP steps and listeners (and API keys to read a contact), which are part of Pro and Agency (and the free trial). Anything you already have keeps working on every plan. See Plans and billing.
- HTTP > Make a request sends people to a campaign’s trigger URL.
- Webhooks > Custom webhook receives Kerux events.
- A Call & wait step in Kerux calls a scenario and waits for its answer.
How it connects: Kerux’s trigger URLs, webhooks and callback URLs, with Make’s HTTP app and Webhooks app.
1. Send people from a scenario to a campaign
1
Copy the trigger URL
In Kerux, open the campaign, click + Add on the Trigger half of the start box and choose Incoming webhook (API). Click Add, then Copy link.
2
Add HTTP > Make a request
URL: the trigger URL. Method: POST. Body type: Raw, Content type: JSON (application/json).
3
Write the body
Map your trigger module’s fields into Kerux’s names.
linkedin_url is required.202 with { "data": { "enrolled": 1, "already_in": 0, "lead_ids": ["..."] } }. A person already in the campaign is never added twice.
2. Receive Kerux events in a scenario
1
Add Webhooks > Custom webhook
Create a webhook and copy its address.
2
Add the endpoint in Kerux
In Integrations > Developers, under Webhooks, add the address and pick the events (for example
reply.positive, meeting.booked). Click Send test event while Make is listening, so it learns the fields.3
Get the contact's details
Events carry
data.lead_id. Add HTTP > Make a request: GET https://www.usekerux.com/api/v1/leads/ followed by the contact id, header Authorization: Bearer YOUR_KERUX_API_KEY (scope leads:read).id, type, created_at, workspace_id and data (for a reply: lead_id, type, confidence, text, received_at; for a meeting: meeting with its time and link). Deliveries are signed with Standard Webhooks.
3. Let a scenario answer a waiting contact (Call & wait)
1
In Kerux
Add a Call & wait step that POSTs to your scenario’s Custom webhook with
"callback_url": "{{wait.callback_url}}" and the fields the scenario needs.2
In Make
End the scenario with HTTP > Make a request: POST to the
callback_url it received, JSON such as { "score": 87, "segment": "agency" }.3
Use the answer
Later steps read
{{steps.<step>.payload.score}}. No answer before the time limit: the step goes out through timed out.Test with one contact
In the campaign’s Builder, click Test to open Test on one contact, and run the scenario once with Run once. The contact’s journey shows the call to Make and its answer.Common errors
422 VALIDATION_FAILED
422 VALIDATION_FAILED
linkedin_url is missing or a field is too long. Make shows Kerux’s answer in the module’s output.The scenario doesn't see Kerux's fields
The scenario doesn't see Kerux's fields
Click Redetermine data structure on the Custom webhook, then Send test event in Kerux.
400 INVALID_JSON
400 INVALID_JSON
The body isn’t valid JSON, often a value with a quote or a line break mapped into it. Use Make’s JSON module (Create JSON) to build the body.