Pro plan. Instantly works through a connection, HTTP steps and listeners (Wait for webhook, Call & wait), which are part of Pro and Agency (and the free trial). Anything you already have keeps working on every plan. See Plans and billing.
How it connects: through Instantly’s API v2 and its webhooks (no app to install). See Instantly’s API docs and webhook events. The request and answer below follow Instantly’s docs.
Before you start
- Instantly plan: the API is on the Growth plan and up; webhooks start at Hypergrowth (Instantly’s own guide). Without webhooks, you can still add contacts; stop them by hand in Instantly.
- An API key: in Instantly’s settings, open Integrations, create an API v2 key with the
leads:createscope and copy it. - The campaign id: open the Instantly campaign; its id is the long code in the address bar.
1. Connect Instantly
1
Add a Custom API connection
In Kerux, open Integrations > Connections and click Connect on Custom API (under Developers).
2
Sign-in and address
How it signs in: Bearer token, paste the key. Base URL:
https://api.instantly.ai. Click Save, then Test connection.2. Add the contact to the Instantly campaign
Put a Webhook / HTTP step where LinkedIn has had its chance, for example after Wait 5 days with no reply. Pick the Instantly connection in its panel, then paste this in the step’s JSON (method, URL, headers and body all live there):/ goes to the connection’s Base URL, and only there: Kerux never sends a connection’s key to another address.
Instantly answers with the lead it created. The shape, from Instantly’s docs (trimmed):
{{steps.<step>.response.body.id}} in later steps. A contact without an email waits instead of being sent: add a Condition before the step, or find the email first.
3. Stop LinkedIn follow-ups when they reply to an email
1
Add a Wait for webhook step
After the step above, add Wait for webhook. Choose One shared URL + a match rule and match the field
lead_email to the contact’s email. Set a time limit, for example 14 days.2
Create the webhook in Instantly
In Instantly, add a webhook for the
reply_received event (on that campaign) with the Kerux URL as target. Instantly’s webhook API takes target_hook_url, event_type and campaign.3
Connect the paths
received: end the campaign or notify your team (the reply text is
{{steps.<step>.payload.reply_text}}). timed out: your last LinkedIn touch, or end.Test with one contact
In the campaign’s Builder, click Test to open Test on one contact. Use a contact with your own email address. The contact’s journey shows what Kerux sent to Instantly and Instantly’s answer; then reply to the Instantly email and check that the Wait for webhook step goes out through received.Common errors
402 Payment Required
402 Payment Required
Instantly answers this when the workspace has no active paid plan. Renew the plan, then click Retry on the contact in Needs attention.
The reply never reaches Kerux
The reply never reaches Kerux
Check that the Instantly webhook uses
reply_received, points to the shared URL, and that the step matches lead_email with the same email the contact has in Kerux. If two contacts share an email, the delivery goes to Home > Tasks to assign, and nobody continues by mistake.