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A campaign has one Sending schedule (for example Monday to Friday, 9:00 to 18:00). With Send in each contact’s working hours on, those same days and hours are read on each contact’s own clock: a contact in Tokyo gets the step in Tokyo’s morning, a contact in New York in New York’s morning.

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Turn it on

1

For every campaign

Go to Settings > General and turn on Send in each contact’s working hours. It is the default for all your campaigns.
2

For one campaign

Open the campaign, click Settings, and under Entry and replies pick Contact’s working hours: Default: On (or Default: Off: it follows Settings > General), On or Off. The line under it reads Each contact’s own hours or The campaign’s time zone. It applies right away, also to a running campaign.

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Where each contact’s time zone comes from

On the contact page, Time zone shows the zone Kerux uses and the contact’s time now. A location that only names a country with several time zones (United States, Canada, Australia, Russia) needs a city, state or province. Until then the zone stays unknown.

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What stays the same

  • Contacts with an unknown time zone follow the campaign’s own schedule and time zone.
  • Daily and weekly limits, warm-up and the spacing between sends are still per account. Nothing goes over an account’s limits.
  • Daylight saving time is handled for every zone.

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See it

  • Launch: the checks say how many contacts get the steps in their own hours and how many use the campaign’s schedule.
  • A contact waiting for their morning shows Waiting for the contact’s working hours with the time it goes on. In Logs > Right now the chip reads Their hours, and Send now sends it at once (limits still apply).